Overview
This section describes installation, device and service registration and basic usage of remote.it for Axis devices.
This instruction is based on operations with the AXIS P1447-LE IP camera running on firmware 10.9.4 using the remote.it device package for Axis v4.14.1. If you are using a different firmware version or a different device, the actual contents and messages displayed may differ from those described in this instruction.
Helpful remote.it links
Once installation and registration are completed you may quickly expand to monitor an entire fleet of cameras and other remote.it enabled devices.
- Subscription options - Subscriptions and Licensing.
- Share access and account responsibilities with other users - Organizations.
- Configure notifications and review access logs - Logs and Notifications
- Monitor and access devices from mobile devices - iOS and Android
- Build remote.it connectivity into your own platform - APIs
Axis Requirements
remote.it for Axis supports the following Axis devices that are compatible with ACAP platform.
|
AXIS OS |
Architecture | remote.it for Axis | Remarks |
| v11.3 | armv7hf aarch64 |
Available | |
| v10.12 |
armv7hf |
Available | |
| v9.80 |
mips |
Available | * Some files will remain during uninstallation. Please contact us for details. |
Known issues
remote.it for Axis version 4.17.10 has the following known issues.
-
Due to an issue that depends on the firmware specification, some files will remain during application uninstallation. (v9.80)
Fixed issues in v4.17.10
remote.it for Axis version 4.17.10 has the following fixed issues.
-
Fixed an issue in which update installing of the remote.it application or upgrading the firmware (AXIS OS) would initialize the remote.it configuration.
Note, we have confirmed that firmware upgrades only work between the same major version. (e.g. v10.9 -> v10.12)
Please check the if it works in your local environment before updating between different major versions as it may not work properly.
Fixed issues in v4.17.8
remote.it for Axis version 4.17.8 has the following fixed issues.
-
Support AXIS OS v11. (armv7hf, aarch64)
-
Fixed an issue that in Apps menu in the Web UI of the Axis device, the state is not properly reflected in the toggle that indicates that remote.it is starting. (armv7hf, aarch64)
Fixed issues in v4.17.6
remote.it for Axis version 4.17.6 has the following fixed issues.
-
Fixed an issue that the result of service adding/deletion is not reflected and does not go online automatically.
Fixed issues in v4.14.5
remote.it for Axis version 4.14.5 has the following fixed issues.
-
Resolved an issue where the Web UI would take more than 10 minutes to display when the camera did not have an Internet connection.