If your devices are on Starlink, a cellular modem, or a home DSL or cable connection, their public IP address can change at any time, and often you don't know what it is. Remote.It gives you secure remote access to those devices anyway, with no static IP, no port forwarding and no VPN.
Why dynamic IPs break traditional remote access
Traditional remote access points at an address: you forward a port on the router to the device, then connect to the router's public IP. That stops working the moment the IP changes. On many Starlink and cellular plans it can't work at all, because the carrier places you behind carrier-grade NAT (CGNAT) and shares one public IP among many customers. There's no port you can forward.
How Remote.It handles it
Remote.It doesn't track your device by its IP address. When you register a device, it gets an identity in your account, and the Remote.It agent on the device keeps an outbound connection to the Remote.It service. When you connect, Remote.It uses that identity to reach the device wherever it currently is.
- Only outbound traffic is needed. The device never needs an open inbound port, so CGNAT, firewalls and changing addresses don't get in the way.
- IP changes are handled automatically. When the address changes, the agent reconnects on its own. The device may briefly show as offline in your device list, then come back online. Your services and saved connections stay the same.
- No special setup. There's nothing extra to configure for dynamic IPs. Just follow the standard setup guide for your device.
Tips for cellular and satellite connections
- If a peer-to-peer connection won't establish, which is common on cellular networks, set the connection's Routing to Proxy only. See Peer to Peer vs Proxy Connections.
- On a metered plan, set an Idle Timeout on your connections so an unused connection closes on its own. See Connection Options.
- For a worked example, see Remote Access Over Starlink, which walks through reaching cameras, DVRs and NAS devices behind a Starlink connection. For typical data usage, see Use Cases.
Benefits
- No static IP, port forwarding or VPN to configure.
- Zero trust networking: no open ports exposed to the internet.
- Scales from a single device to large IoT deployments and distributed teams.
- One way to manage and connect to devices across any kind of network.
Need help?
Ask the community at forum.remote.it, or submit a request.