With the release of Remote.It Desktop and Portal version 3.12, a new feature for Networks is introduced.
Advantages of Networks:
- Group various Services of different devices into a "Network" which you can share either through guest sharing or via organizations.
- Can simplify sharing of individual services to different users by sharing the Network rather than individually selecting each service and adding and removing each user.
- With the Business, Fleet or Enterprise plan, you can tag networks and create custom roles which can control permissions of users to that network (View, Connect, Manage, and Admin of users access to the network)
For example, situations where you would want to use networks in your organization. i.e. You want to limit access to specific services of some or all devices. For example, you are an IoT provider and have a support organization where you want to give access to an HTTP service but not the SSH service OR you have cloud resources and want to limit access by groups to databases or other services but not all. This is true Zero Trust Network Access and users can be controlled in a single dashboard.
Creating a Named Network
Who can create a Network:
- Account holder or organization owner
- User with "Manage" permissions on devices within an organization (either Manager or custom role with "Manage" permissions)
Instructions:
- Select the organization
- Select Networks from left nav
- Click "+" (add network) in the middle pane
- Enter name and save
Adding Services to a Network
Who can add services to a Network:
- Account holder or organization owner
- User with "Manage" permissions on devices within an organization (either "Manager" system role or custom role with "Manage" permissions) NOTE: If the manager has a tagged based permission, they will only be able to add services to a Network which also has the tag(s) also has tag(s) based on their permission.
Instructions:
- Go to the Devices Page
- Search for the service OR click on the device from the device list and then select the device
- Select the Service
- Select Connection tab
- Scroll down to Network section and click "+" and then select the Network or create a new one
Tagging a Network
If you have a Business, Fleet or Enterprise plan, you can also add tags to a network and create custom roles based on tags. See Organization custom roles for more information.
Managing Access to Networks
Custom Role Access
You can tag a network and then create a custom role for that tag or combination of tags to provide access to any network which matches the criteria for the role.
Who can manage access:
- Owner of an Account or organization owner
- Member of an Organization who has "Administer" capabilities on the entire organization
Users with a custom role that uses tags that are only applied networks in an organization will not have any devices in the Devices page, but will be able to access the Networks via the Networks Page.
See Organization custom roles for more information.
Guest Access
With or without an organization a user can be added as a guest to a network which will provide them with view and connect capabilities of all services in a shared network.
To share a network:
- Go to the Networks page, click on the Network name.
- Click on the "Share" icon
- Enter the email address(es) and then click "Share"
Removing Services From Networks
Who can remove services from a Network:
- Account holder or organization owner
- User with "Manage" permissions on devices within an organization (either "Manager" system role or custom role with "Manage" permissions that can view the network)
Instructions:
- You can remove a service from a network from either the Networks Page or on the Service Connection Page where you add it to a network.
- Identify the Service and click the "x" to remove it.
Removing a Network
Who can add services to a Network:
- Account holder or organization owner
- User with "Manage" permissions on devices within an organization (either "Manager" system role or custom role with "Manage" permissions that can view the network)
Instructions:
- Go to the Networks Page
- Click on the Network Name
- Click the "trash can" icon in the upper left