Before installing remote.it device package on your Axis device, please complete the following:
Upgrading to a newer version of the device package can also be completed with this procedure.
1. Click this link to go to the remote.it Downloads page, then click on the "DOWNLOAD" button to download the remote.it Device Package for Axis ACAP (.eap file) on your PC.
* There are three types of packages for each architecture (ARM, ARM64, and mips). Select the appropriate one for your device. You can check the camera architecture in [System] -> [Maintenance] -> [Reports] -> [View the server report].
2. Access the Web UI of the Axis device on which you want to install remote.it via a Web browser, switch to the Administrator role, and click the “Apps” menu.
* Before installing remote.it, please make sure that the date/time is set correctly in your camera. If not, remote.it cannot works properly.
3. Click on the "Add app" button.
4. Select or drag the eap file in the dialog box, then click the "Install" button.
5. Once "remoteit" is added to the Apps list, it's done.
Next step, register the device as a remote.it target device to your remote.it account.