Licenses and Members
Users of an organization need to be licensed under the organization to have unlimited access to all of the organizations devices. See subscriptions and licensing for more information.
Users who are unlicensed will only be allowed to manage and connect to the first 5 devices in the organization. This includes the organization owner. Seats for an organization can be assigned under the organization section where you manage the users. You can select their role and if you have seats available select if they licensed (using an available seat). If you decrease the number of seats in your subscription to be less than the number of licensed users in your organization, then the most recently added users will become unlicensed to match the number of seats.
After adding a licensed member you can then define the member's role.
Users with a Manager role are allowed to connect, run scripts, add, modify, and delete devices and services associated with the organization. Managers can also view the log activity of the organization's devices which includes online/offline and connections events. Managers have the ability to transfer devices to other remote.it accounts. Any user assigned the Manager role must be a licensed user under the Organization.
Users with a Member role are allowed to connect and run scripts on all devices and services as well as viewing their log activity on devices belonging to the organization.
There is one owner of the organization. This is the person who created the organization. The owner controls adding and removing of members, the role assignment for members, the billing and subscriptions for the organization, all devices belonging to the organization, and view all log activity on the devices (including activity by other users who have access to the devices) this includes sharing, online/offline and connection logging.
Custom Roles (Business/Enterprise Only)
Create as many custom roles with unique permissions as needed for your Organization.
Define Device Access
This is where you define the available device list to your members of an organization. Today there are two choices with unlimited customization.
No device list restriction. A licensed user will have access to all devices in the organization now and in the future.
After assigning tags to your devices you can now restrict a members device list to specific devices by using tags. If using multiple tags on a role, you can restrict the visible devices by matching devices with Any or All the tags. As soon as a tag is added or removed from a device they would be added or removed from the users visible device list.
In this example there are 3 unique devices with the "Production" tag and 1 unique with the "New York" tag. Matching with Any allows for all 4 current or future devices to be viewed. All finds devices that have both tags and this example currently has none.
View - The default permission for all roles. This allows a user to view the devices and their status in the remote.it account based on the defined device access.
Connect - This allows an organization member to connect to all services of a devices that appear in the account based on the defined device access.
Script - This allows an organization member to execute scripts against devices that appear in the account based on the defined device access. Scripting is currently only available in legacy.app.remote.it but will be coming to the Desktop app and app.remote.it in a future release.
Manage - This allows an organization member to make changes, remove, add, or transfer devices in the Organization based on the defined device access.
Administer - This allows an organization member to manage the organization members, roles, tags and settings in the organization. These users can increase or decrease the number of licenses in the account but cannot change the subscription plan or payment details.
Tags is a powerful new feature giving you the ability to define groups of endpoints, based on any criteria you like, by tagging them with a custom label. For example, you may decide to tag your devices based on their physical location, platform type, and software version using three descriptive Tags. As an Owner or Admin of an organization, you can use Tags to create any custom schema you want to organize and easily identify your endpoints. Tagging is included in all the Remote.It subscription plans.
Members of Organizations
Members of organizations will also have the ability to switch between their personal accounts and each organization in the desktop apps or web portal. The drop down will contain a list of all organizations you are a member of and the name of the role assigned.
The Remote.It Business and Enterprise Plans offer an optional custom integration of SAML-compatible authentication for the Remote.It accounts under a single email domain. Subscribers have the option to request SAML activation through the Organization Settings page in the Remote.It Desktop or web portal. With SAML authentication Remote.It users with accounts using the same email domain can use their company sign-in credentials when signing into Remote.It. This does not give immediate access to the Organization, you must still invite and assign a role for organization members. SAML Instructions.