Remote.It provides online/offline event notifications via Email, App notifications when using the Desktop or Mobile Apps, and can also send notifications to a webhook url.
Configuring notifications and alerts for device events and connectivity changes ensures you are promptly informed about critical status updates, helping you to respond quickly to any issues.
These notifications can allow developers, IT professionals, and remote teams to maintain proactive device management by quickly addressing connectivity problems.
Materials Needed
- A Remote.It account (sign up at https://www.remote.it/)
- Access to the Remote.It device management dashboard
- Devices configured in your Remote.It account to receive alerts
Global Notification Settings
Click on Settings > Notifications to set your preferences.
Enable Email notifications to have all all online/offline events sent to your account e-mail. Each event is a separate email for each device and service
System notification
Enable "System" notifications to display notifications as they are triggered in the Desktop App and Mobile Applications.
Webhook
You can implement a webhook to receive these notification programatically. Click here for more information on webhooks.
Device Specific Settings
Click on the Device you would like to override settings, then the Device name.
Click on "Configure".
In Device Notifications you can toggle "System notifications" and/or "Email".
Notification Latency
- Online notifications will be sent almost immediately.
- Offline notifications will be sent almost immediately, if the system was shutdown or rebooted using specific "shutdown" or "reboot" commands. Using command line options to stop and start the connectd daemons directly will also send notifications immediately.
- If the reason for your device going offline is an unexpected interruption of power or internet connection, it may take up to 15 minutes to receive the offline notification.
Additional Resources and Support
For detailed guidance, troubleshooting, and further assistance, please visit our support center at https://support.remote.it/hc/en-us or join the community discussions at https://forum.remote.it/.