Web Portal Release Notes

Release notes for app.remote.it web portal application.

Version 3.21 Aug 8, 2023


  • Connection and online history time series graphs
  • Added device count to organization membership page
  • Add device button visible on small screens

Bug Fixes and performance improvements

Version 3.20 - June 27, 2023


  • Added modal display for restore command or code copying

Bug Fixes

  • Fixed attributes display on device list
  • Fixed long device list names not being contained
  • Fixed share un-share event icons
  • Improved columns button modified state
  • Fully load device before launching
  • Various bug fixes and performance improvements

Version 3.17 - May 1, 2023


  • New satellite subscription plan
  • Improvements to highlight the active organization
  • Tags displayed on networks list
  • Tag management for users without an organization

Bug fixes and performance improvements


Version 3.16 - March 28, 2023


  • Rename desktop application to Remote.it
  • Improved Windows installer
  • Support for insecure web connections
  • Added Alpine platform support
  • Update launching for RDP, SSH and VNC connections
  • Support owner’s ability disconnect another connection created by another
  • Added upgrade banner notice
  • Changed windows tray icon color

Bug fixes and stability improvements


Version 3.15 - Feb 16, 2023


  • Support for OIDC identity providers on Organizations
  • Display user email in avatar menu
  • More device list sort options
  • Users of an organization will access all their organization owned devices and networks while in the context of their organization

Bug Fixes

  • Remove TCP service types default launching with URL
  • Miscellaneous bug fixes and stability improvements

Version 3.11.5 - Aug 25, 2022


  • Improved connection support
  • Windows 7 fixes

Version 3.8.0 - June 06, 2022

New features

  • Connection defaults setting page - allows setting of launch details per protocol, which can be locally overriden
  • Organization guest pages - shows users to whom individual Device and Services have been shared
  • Member user pages

Updates to existing features

  • Announcements renamed Inbox
  • Display roles page for professional accounts so that they can see how roles work
  • Display organization avatar in membership page
  • Allow changing connections after they have been added to network


  • Listing where default tokens were found (Connection Defaults)
  • Connection starting state display
  • Restore offline device
  • Fixed duplicate names when sharing to multiple users
  • Add line break rendering for status and category columns in device list
  • Handle missing device owner


May 18, 2022


We have a whole new look and feel! This redesign takes advantage of making our desktop and web experiences more consistent. (beta.remote.it will now the primary view with additional enhancements, but don't worry you will still be able to get to the original web portal for features that are yet to be supported such as scripting) See our blog for more details.

Videos coming soon!

  • Updated navigation and look and feel (also includes dark mode support)
  • Introducing the Business Plan subscription which includes:
  • Customizable device list columns and enhanced list filtering
  • Add tags to your devices and filter by them

Various Bug Fixes and Performance Improvements


Mar 2, 2022


  • Added MFA (2FA) on accounts (Note: Google account MFA is controlled in your Google account and will affect sign in everywhere you use Google sign in. It is not controlled within remote.it)
  • Added support for UTF-8 characters on device names
  • Added device name to activity logs for services since service names can be ambiguous
  • Offer global sign out when you change your password (NOTE: This will sign you out everywhere which will close any active connections that you have)

Bug Fixes

  • Updated "Add Device" instructions
  • Various minor bug fixes


Nov 2, 2021


  • Device licensing enforcement and display.

Bug Fixes

  • Added a global sign out button to allow a user to sign out if they suspect a password breech
  • Create account form requires a browser height of at least 625px to see all of the fields and button
  • Set category only affects 1 device in selected group

Sept 29, 2021


  • Support of new pricing model of seats at $6/mon or $60/year
  • Device online/offline notification flags no longer support shared devices

Bug Fixes

  • Validate group name when creating/editing contacts
  • Product creation supports only private scope
  • Reduced browser console logging

July 21, 2021


May require you to do a "shift-refresh" in your browser.


  • Faster registrations
  • Faster Bulk registrations
  • Faster Bulk Reg CSV file uploads
  • Share/Unshare events are now shown in "Logs"
  • Updated Portal Login Page

Bug fixes

  • Various bug fixes

June 3, 2021


  • Updated account plans

Bug fixes

  • Miscellaneous bug fixes

April 6, 2021

Portal v2.20 is a patch release to address the following issues.

  • Updated help links on contacts, products, registration and scripting pages

March 18, 2021


  • Messaging updates for access keys
  • Added protection from click jacking
  • Prevent Proxy connection on p2p only devices - attempts to open Desktop application instead
  • Allow adding credit card without plan
  • Remove credit card information

Bug fixes

  • Fix for removing sharing from multiple devices via "Actions->Remove Sharing"
  • Fixed documentation link for Japanese language support
  • Fixed page routing bug
  • Other miscellaneous bug fixes

December 2, 2020

Bug Fixes

  • Fixed partner portal navigation

November 11, 2020

Bug Fixes

  • Problems with Edge browser
  • Problem opening Account page
  • Problem updating category columns immediately after changing them

November 03, 2020

New in this release:

  • Desktop download splash screen (only once per browser)
  • Layout changes to login screen
  • Device list loading spinner

Bug Fixes

  • Fix for access key copy issue
  • Fix new admin panel type not launching in browser

October 02, 2020

Resolved Bugs

  • Changes to online/offline notification settings were not getting saved.

September 17, 2020


  • Improved global load times
  • Improved usability of large device lists
  • Prevent proxy connections to Services setup using remote.it AWS AMI
  • Added account username in remote-access-key.csv (for remote.it AWS AMI)

Resolved Bugs

  • Improved bulk scripting User Experience
  • Display banners on portal signin page
  • Suppress Partner Portal link unless user has access

August 25, 2020


  • Access Key creation for AWS AMI registration
  • Webhook support for online/offline notification

August 4, 2020


  • New cognito oauth update with google sign in - requires password update for all accounts
  • Improvements for large device lists including pagination

  Resolved Bugs

  • Fixes for scripting status updates

July 08, 2020

  Resolved Bugs

  • User now has to hit the "Enter" key when using the Search feature in Devices view (web portal)
  • Fixed blank screens in Partner Portal

June 23, 2020


  • Activated Auto Registration
  • Improvements in Device view to show which devices you own and which devices are shared with you
  • Added a banner to inform users of new product releases and downloads
  • Users can download a PDF of their account invoice from the "Accounts" page
  • Added connection events to the log
  • Added a download button in the left side menu to download the Desktop app and other downloads
  • Auto confirm transfers of bulk registration

Resolved Bugs

  • Bulk Job completion events now updates job list
  • Fixed Services Dialog layout if bulk or auto-registered services are disabled
  • Tooltip of Share action button now shows "Manage sharing"

June 03, 2020


  • Raised threshold for auto-switch to Device Search mode to 1300 Devices.

May 28, 2020


  • Improved scripting page button layout
  • If account has > 300 Devices, switch automatically to “Device Search” mode. “Device Search” checkbox has been removed.

Resolved Bugs

  • Removed the “Select Language” menu option to select Japanese/English translation (Google Translate is not supported in China, would prevent display of all screens). User can use translation option supplied by browser (native support in Chrome, add-ons in other browsers). Ability to select English or Japanese for e-mails is not affected.
  • Fixed text on Services Dialog
  • Device Name change is now reflected immediately
  • Fixed issues with Microsoft Edge version 18.x
  • Resolved minor UI issues
  • Various bug fixes

May 6, 2020

  • Fixed device list display issues for Windows 10/ Edge browser
  • Minor bug fixes

April 30, 2020

  • Add Device Page Improvements:
    Updated support for Raspberry Pi and Windows
    Added support for mac OS
  • Added a link to downloads in the Account menu
  • Fixed issue where users on Windows 10 with Edge =< v18 fail to sign in
  • Minor bug fixes

April 20, 2020

  • Device page now has a quick connect link which allows quick connections to a service. 
  • Various bug fixes

Feb 18, 2020

  • Improved sharing capabilities. Upgraded to allow selecting individually configured ports to share with your contacts.  Previously, all configured ports on a device were shared.
  • Various minor bug fixes

Feb 4, 2020

  • Improvements to connections to vnc service
  • Logs page now Indicates the data is loading and will show last updated timestamp
  • Various minor bug fixes

Dec 18, 2019

  • Updated messaging when transferring device(s) to prevent accidental transfers.
  • Updated messaging when connections fail
  • Various minor bug fixes

Nov 21, 2019

  • Online/Offline Email Notifications - subscribe to email notifications which notify you when devices change state between online and offline. Go to your Account page and enable or disable for your devices and/or devices shared to you.
  • Logs Page - View the online and offline activity of your devices and download a csv of the history for further analysis.
  • Contact Selector - Updated and easier to use for device share, device unshare, device transfer, and bulk registration transfer which makes selection easier with auto complete and a select list
  • Other updates:
    • Device transfers will no longer require acceptance of the device.
    • Miscellaneous bug fixes

Oct 1, 2019

  • New and running scripts status are clickable and display the job details
  • Fixed unable to click submit button in Execute script screen when site is translated to Japanese
  • Minor bug fixes

Sept 17, 2019

  • When sharing devices, the owner has the option to allow scripts to be executed on the selected device(s).
  • Added help for device search mode on the device list
  • Minor bug fixes

Aug 17, 2019

This release includes a major redesign of the navigation sidebar, accounts page and a general design refresh and cleanup, including:

  • 🎨 Design refresh! We've cleaned up a lot of our legacy design and introduced improved fonts, icons and colors site wide. You'll notice new action icons everywhere, a better bulk actions dropdown and search/filter box and a lot more subtle improvements
  • 🔎 Easier navigation and search! We've rebuilt the sidebar menu from scratch to be easier to use, faster and more intuitive. We've also made it easier to switch to "device search" if you have a large device list. 
  • 🏎 Faster! The device list should now load 30-50% faster for most users. We've also made a handful of other optimizations that should make using the portal even faster!
  • 👤 Improve account section! We've completely rebuilt the account section and made it more much more intuitive and faster to load. 
  • 🧭 Navigation support! We now support URL navigation for all pages so if you reload or bookmark a page you will get sent right back to where you were!
  • 🎉 Lots more! We made so many improvements and optimizations that there are too many to list. 

We hope you enjoy this latest release! You will see the web portal continue to get better and better over time. We would love to hear your feedback and suggestions, email us at support@remote.it!

July 10, 2019

  • Updated connection initialization to only allow the owner of the device to remove IP restriction
  • Added clarification text for IP restriction and reverse proxy connections

June 20, 2019

  • Universal support of IP restriction for port based proxy connections.

June 18, 2019

  • Launch secure web service types with https
  • Minor bug fixes

May 21, 2019

  • Removed outdated help link on "Register Devices" page
  • Fixed issue with new password account length
  • Changed the label for a service's "Address" in the portal to "Service ID"
  • Added some clarification to the "Add Device" page regarding RaspberryPi and other Linux distros
  • Now using "curl -LkO" instead of "wget" for Linux auto-install command docs
  • Fixed a logo display issues in left navigation

Apr 23, 2019

  • Added a new "Add Device" page to help make it even easier to register devices on remote.it
  • Automatically sign new users in after creating an account
  • Remember column sorting after reloading/logging back in

Apr 3, 2019

  • Increase the speed in which the portal loads
  • Added a better help message for users using device search
  • Fixed help link
  • Fixed various minor bugs

Mar 27, 2019

  • Added a link to request account deletion
  • Account subscription display bug fixes

Mar 9, 2019

  • Fixed a sign in issues on iOS
  • Increased account invitation to 72 hours
  • Fixed a display issue with subscription status
  • Added "What's New" to left nav with indicator of new release notes
  • Other bug fixes and improvements

Feb 20, 2019

  • Add "Get Mobile Apps" banner so that users are aware that there are mobile apps
  • Update the link "Recent Changes" to "What's New" and link to the Release Notes Page
  • Change display of messaging to user when a connection fails to red alert in the modal so that it is more prominent
  • On some browsers e-mail is pre filled into the search field on device list page causing it to filter on that value and appear as if there are no devices
  • Update the link for "Actions Help"
  • Paid commercial user accounts were erroneously still appearing that they were a free account

Feb 11, 2019

  • Allow agreeing to terms and privacy policy before creating account
  • Added alert if connection fails
  • Properly removing deleted devices from device list on success

Jan 25, 2019

  • Allow up to 64 characters in passwords
  • Fixed alignment of device search field
  • Updated link in "Getting Started" dialog.
  • Changed "Read Getting Started" link to go to docs.remote.it
  • Fixed issue where developer key would sometimes not show
  • Fixed an issue with unselecting a device in the device list throwing an exception
  • Added labels to Bulk Service Configuration dialog fields
  • Support logging in with "+" in email

Jan 7, 2019

  • Fixed an issue when on device list page, if you group by category, then click the refresh, the device list is blank
  • Fixed an issue when nothing is displayed when updating with filtering on fields other than device name.
  • Fixed an issue where login failed if login page was kept open for an extended period of time
  • Fixed an issue where hiding the menu with the hamburger icon caused device names to disappear

Dec 10, 2018

  • Fixed messaging typo in checkbox help text for auto registration
  • Improved button naming for the sharing modal
  • Fixed an issue on mobile browsers where a user was unable to login
  • Added better error handling
  • Fixed a minor dependency security issue
  • Updated the SSH help link

Nov 12, 2018

  • Fixed issue where some Stripe transactions fail in FireFox
  • Changed signup timeout from 15 minutes to 60 minutes
  • Fixed issue where status and category columns disappear in some situations
  • Don't auto-launch RDP/RDP+ services when connecting
  • Added user option to portal to enable or disable IP restriction on connections
  • Upgraded to v27 of the remote.it API

Oct 31, 2018

  • Fixed issue where users with many contacts can't see their contacts when sharing
  • Stop capitalizing email/username field on the sign in page
  • Add “NXWitness” service type to list of service types in product registration

Oct 17, 2018

  • Fixed an issue where category disappears in certain situations
  • Fixed an issue where registration records are not deleted
  • Fixed an issue where preferences are mapped out of order
  • Fixed an issue where users get caught in a login loop
  • Fixed an issue where sharing is broken for certain users
  • Fixed an issue where some Stripe transactions failed
  • Changed from remot3.it to remote.it
  • Fixed missing icons from account payment screen
  • Standardized naming around "Auto Registration"
  • Improved password validation



Note: Previous release notes have been archived.

Was this article helpful?
1 out of 1 found this helpful