Sometimes you may see this message after you attempt a connection.
As the message suggests, this usually is the result of one of the following:
- The Service Port which Remote.It is using is not the same as the port the service is actually using.
- The target service is not running at all. Note that Remote.It does not set up a VNC Server if you add a VNC Service, nor any other server. You have to do that separately.
See Plan what you want to connect to for tips on how to confirm what is running on your target system.