for Axis - Get Started


This section describes installation, device and service registration and basic usage of for Axis devices.

This instruction is based on operations with the AXIS P1447-LE IP camera running on firmware 10.9.4 using the device package for Axis v4.14.1. If you are using a different firmware version or a different device, the actual contents and messages displayed may differ from those described in this instruction.

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Once installation and registration are completed you may quickly expand to monitor an entire fleet of cameras and other enabled devices.

Axis Requirements for Axis supports the following Axis devices that are compatible with ACAP platform.

Axis firmware

Architecture for Axis Remarks
 v9.70 (minimum)  mips
 Available (*with limitations)  *Uninstallation does not work due to firmware specifications.
 v10.7 (minimum)


 v11.0 (minimum)  armv7hf
 N/A  *To be supported after firmware release.

* Firmware version 11.0 or higher will be supported after the firmware is released officially.

Known issues for Axis version 4.14.5 has the following known issues.

  • In firmware 9.x, the uninstall process using the device's Web UI does not work due to an issue that depends on the firmware specification.

  • We have identified a problem where the result of service registration is not reflected and the service does not go online automatically. You need to reboot the device itself once after service registration. (This will be fixed in a future version.)

  • In Apps menu in the Web UI of the Axis device, the state is not properly reflected in the toggle that indicates that is starting. (This will be fixed in a future version.)
  • Updating the device firmware will not keep installed. Please uninstall before updating the device firmware and reinstall (This will be fixed in a future version.)


Fixed issues in v4.14.5 for Axis version 4.14.5 has the following fixed issues.

  • Resolved an issue where the Web UI would take more than 10 minutes to display when the camera did not have an Internet connection.

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