The Devices Page


The Legacy web portal ( is an interface to make connections with

This portal is being maintained to provide continued support for Remote.It's long time customers while we transition to using the new web portal at


"Devices" is the default page in that you see each time you log in.

It gives you a sortable and filterable view of all of the devices registered to your account.

In this article, we will be going over:

  1. Accessing the Devices page from the menu
  2. Connecting to a Service in the Web Portal
  3. The Actions Menu
  4. Search and Filter Modes


1. Access the Devices page from the menu

To get to "Devices" from other pages within, click on "Devices" in the menu at the left side of the screen.



The Device List's first seven columns

  1. checkbox used to select devices for bulk actions like sharing, deleting or running a script

  2. "Status" icon which is a green check your device has been detected by our server (online) and a grey dash otherwise (offline).

  3. Device Name which was entered when you registered the Device. Click on the Device Name to open the Services Dialog which shows the links to individual services on your device.

  4. Sharing Status.

  5. Hardware ID (HWID) shared by all the Services on a Device.

  6. The device's internal (LAN) IP address.

  7. The device's external (public) IP address.


The Status Columns

The 5 status columns A through E can be used to get information from Devices using Device Scripting.



Category Columns

The Category columns contain optional user-specified information set manually using the "Actions" menu "Set Category" action.



2. Connecting to a Service in the Web Portal

Quick Connect

Once you're on the Devices page, you will see all of the Devices associated with your account. There will be a Connect button to the left of the Device name. If the Devices is online, this button will be green, otherwise you will see "Offline" against the background.

Click on the "Connect" button and a drop-down menu of all that Device's Services will appear. Click on the desired Service to initiate the connection. Skip ahead to "Connection Dialog".



Advanced Connect

When you click on the Device Name on the Devices page, you'll see the Device Services Dialog. This also shows additional information about your Services which



Connection dialog

For non-web connections, the connection will return a hostname and port value which can be used on a command line or in a GUI application depending on what you are doing. The example below is for an SSH connection.


Reverse proxy: For web applications made using the web portal, the reverse proxy URL opens automatically in a new browser tab. Reverse proxy connections do not remap the port value.


See the "Applications" section for more detail about using proxy connections with different types of applications.

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