CODE: 12 error in the remote.it Desktop Application

CODE: 12 indicates a problem making a peer to peer (P2P) connection.

The message "Auto connect failed (initiator p2p connect failed) (CODE: 12)" appears.

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The Desktop apps currently only do P2P.
The web portal makes proxy connections.

You can also access these connection types at a low level if you are writing  your own app or web page.
https://docs.remote.it/advanced-users/using-connectd-in-p2p-initiator-mode
https://docs.remote.it/api-reference/overview
https://docs.remote.it/api-reference/devices/connect

If you have trouble making a P2P connection, start by running the following command on your target device:

connectd -n

If there is a message indicating "sub-optimal mapping", this means that you may have issues making a P2P connection.

For additional support, please send an e-mail to support@remoteit.

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